whwiii Posted December 27, 2013 Report Share Posted December 27, 2013 (edited) started autoslew this evening and got the error message: "unexpected error, quitting" think it's version 5112, but can't get it to launch to confirm using DDM 60 was working last night any help would be appreciated. thanks bill w astro.whwiii.net ps unable to download 5116 from asa download page Edited December 27, 2013 by whwiii Link to comment Share on other sites More sharing options...
Jay Posted December 27, 2013 Report Share Posted December 27, 2013 Have you tried to re-install the Autoslew ? If it has been working properly and doesn't anymore there might be some update (on e.g. Windows) messing things up. Jay Link to comment Share on other sites More sharing options...
nakbrooks Posted December 27, 2013 Report Share Posted December 27, 2013 Personally I always keep Windows auto updates turned off and only do a manual update a few times a year at times when I know I have plenty of time to sort out the almost inevitable consequential problems. Different for my personal and business PCs, where I need to keep up to date with the security updates. The dedicated observatory PC is behind a hardware firewall with no inward Internet connection and is not used for web browsing or email, so I am happy to go for months between Windows updates. Link to comment Share on other sites More sharing options...
admin Posted December 27, 2013 Report Share Posted December 27, 2013 Hi Bill, I tried to downoload the Autoslew .exe and it worked without any problems. If you can't donwload it from the website, I have sent you a message with a link to my dropbox where you can download it. Best regards, Michael Link to comment Share on other sites More sharing options...
whwiii Posted December 27, 2013 Author Report Share Posted December 27, 2013 hiya thank you for your replies after a few page not found errors was able to download the 5116 file having trouble with it though first tried to reinstall my original version error message prompted me to uninstall old version tried to uninstall old version got error message but no longer shows up on uninstall program list (windows 7) clicking desktop icon gives "parameter is incorrect message" tried to install new version get error message: "another installation is in progress. You must complete that installation before continuing this one" task manager shows no tasks running there is an active process called astrooptikserver.exe (there were multiple copies running last night when i got the initial "unexpected error" message) attempting to end this process gives "the operation could not be completed, access denied" sigh Link to comment Share on other sites More sharing options...
whwiii Posted December 27, 2013 Author Report Share Posted December 27, 2013 OK i killed the astrooptikserver.exe process, rebooted and installed 5116. gave me the option of undoing prior installation in process but it is stuck mid installation... Link to comment Share on other sites More sharing options...
whwiii Posted December 28, 2013 Author Report Share Posted December 28, 2013 (edited) RESOLVED: OK figured it out i had both windows updates and virus scan alerts disabled the virus scanner was blocking without alerting killed install, enabled virus scanner alerts and completed install sorry to bug and thanks for the replies bill w Edited December 28, 2013 by whwiii Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now